Support
Frequently Asked Questions
Eligibility, pricing, ordering, products, shipping and export, payments, warranty and the RFQ process.
Eligibility
Who can purchase from Titan Technology Distribution?
Titan works with registered businesses, including retailers, e-commerce sellers, wholesalers and enterprise buyers. Submit a Become a Customer application and our team will confirm eligibility and next steps.
Do I need a business license or resale certificate to apply?
Documentation requirements are confirmed during account review. Please have your business registration details ready when you submit your application.
Pricing
Is wholesale pricing published on the website?
No. Pricing is provided directly to approved business accounts through the RFQ process, since it depends on quantity, condition and current sourcing. Request a quote to receive commercial information.
How is pricing determined?
Pricing factors are confirmed on a per-quote basis. Submit an RFQ with your requested products and quantities and an account manager will follow up with commercial details.
Ordering
Is there a minimum order quantity (MOQ)?
MOQ policies vary by product and are confirmed during the RFQ process. If a minimum applies to your request, your account manager will let you know.
How do I request a quote on more than one product?
Add each product to your RFQ basket from its product page, then submit them together through Request a Quote. You can also list multiple items directly in the RFQ form.
Products
What product conditions does Titan list?
Demonstration listings on this site use condition labels such as New, Open Box, Refurbished and Bulk/Liquidation. Exact grading criteria will be published once approved by Titan.
Are the products shown on this site currently in stock?
Catalog listings on this site are demonstration content used to illustrate the platform structure. Live availability will be confirmed once Titan's approved catalog and inventory feed are connected.
Shipping & Export
What regions does Titan ship to?
Service regions are confirmed on a per-inquiry basis. If you are ordering internationally, note your destination country in the RFQ so our team can confirm export eligibility.
Can Titan support international/export orders?
International inquiries are welcome. Export eligibility, documentation and logistics are confirmed per product and destination — please provide as much detail as possible in your RFQ or contact form.
Payments
What payment methods are accepted?
Accepted payment methods are confirmed with approved business accounts during order processing and are not published on this site.
Warranty
What warranty applies to purchased products?
Warranty terms depend on the product and its condition, and are confirmed in writing before your order is finalized.
What if a product arrives damaged or not as described?
Contact your account manager or use the Contact page as soon as possible. Return and resolution procedures are confirmed on a per-order basis until a published policy is available.
RFQ Process
How quickly will I hear back after submitting an RFQ?
Response times are not guaranteed on this demonstration site. In production, submissions will route to the appropriate account team with a target response window confirmed by Titan.
What happens after I submit a Request a Quote form?
You will receive a reference number for your submission. An account manager will follow up with commercial information and next steps by the contact method you provide.